Terms of Service
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of southaceinnova.com (the "Site") and the services offered by SouthAce Innova IT Services ("SIITS", "we", "us", or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
2. Description of Services
SIITS provides information about, and inquiry channels for, our IT and telecommunications services, including the ManagerX billing platform, NetAce hotspot management, ISP build & deployment, WiFi & hotspot solutions, and fiber network construction. Any specific engagement, subscription, or deployment of these services is governed by a separate agreement or statement of work entered into directly with SIITS.
3. Use of the Site
When using the Site, you agree that you will not:
- Use the Site for any unlawful purpose or in violation of any applicable local, national, or international law.
- Attempt to gain unauthorized access to any part of the Site, our servers, or any systems or networks connected to the Site.
- Interfere with or disrupt the operation of the Site, including through the introduction of viruses, malware, or other harmful code.
- Scrape, harvest, or collect information about other users or visitors without their consent.
- Submit false or misleading information through our contact, demo request, or chat forms.
4. Live Chat & Communications
Our Site includes a live chat assistant staffed by our team during business hours. Messages you send through live chat, our contact form, or a demo request are received by SIITS staff and may be used to respond to your inquiry and, where relevant, to improve our support processes. Please do not share sensitive information (such as passwords or payment card details) through these channels.
5. Intellectual Property
The Site and its entire contents, features, and functionality — including all text, graphics, logos, and software — are owned by SIITS or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written consent.
6. Third-Party Links
The Site may contain links to third-party websites. These links are provided for your convenience only. We do not endorse and are not responsible for the content, accuracy, or practices of any third-party site.
7. Disclaimer of Warranties
The Site and its content are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, timely, secure, or error-free.
8. Limitation of Liability
To the fullest extent permitted by law, SIITS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Site.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of Ghana, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ghana.
10. Changes to These Terms
We may revise these Terms from time to time. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.
11. Contact Us
If you have questions about these Terms, please contact us at info@southaceinnova.com or by phone at +233 55 913 3513.